Buying Guide

How to buy on, the step by step guide

Buying on is simple, fast and allows you to dedicate more time to your four-legged friend! Follow this guide to place your order quickly and easily.

Step 1: Registration

Before making any purchase you will be asked to register on the site. You can register directly by clicking on Login or Register at the top right of any page of the site (Alternatively you can register when you are in the cart before being able to proceed with payment):

  • Click on “Register”
  • insert your email
  • Enter the password you wish to use
  • Click on “Register”

Congratulations, you are now officially registered with!

Choose what to buy

Starting from the Home Page you can use 1 menu to facilitate your navigation:
Main menu: this menu will be activated by moving the cursor (the little arrow) over the words “Dogs”, “Cats” etc; when the pop-up menu is displayed you will be able to choose which product categories, or brands, to click on.

Browse freely!

Once you arrive in the catalog you will understand how simple it is to find the product you want; you can in fact play with the filters to find exactly what you need.
At any time you can select (by clicking on the desired box) or deselect the chosen filters, so as to refine your search.

Add to Cart

Once you have found the desired product, click on the photo or description, and you will be redirected to the sales page. The page contains all the information on the product, ingredients, instructions for use and reviews. If you found the product you were looking for, click on 'Add to Cart' .

Proceed to the cart

Once you click on the "Add to Cart" button, a window will open inviting you to continue with your purchases or to go to the cart to move on to the next phase. Click on 'Continue Shopping' to choose other products or 'Proceed to checkout' to complete the order.
Once in the cart, you can modify the quantities using the arrows located to the right of the quantity, or, if you have a discount code, you can enter it in the space provided on the left and then click on "Use Coupon" to activate it in your cart.

Order conclusion

Shipping and billing address: enter all the billing and shipping data (the latter only if different, otherwise, flag the 'Ship to the same address' box). Once you have completed the form with all the necessary information, click on 'Next' at the bottom right.

Payment methods: You are one click away from your purchase! Select the desired form of payment and fill out the form linked to it; once you have entered all the data, click on "Send Order". A message on the final screen will notify the completion of your order and you will receive an email to the mailbox indicated during registration.

Now all you have to do is wait for your package. Do you need more information? Write to us at , or contact us at Tel: Mon-Fri: +39 329 753 4632